PRIVACY POLICY

Effective Date: 6th August 2025
At HALFTIME ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website [HALFTIME] (the "Website") and engage with our services, including the purchase of courses and resources related to your journey in life (the "Services").
By using the Website and our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our website, sign up for our newsletter, purchase our courses or resources, or contact us directly. This information may include:
Personal Identification Information: Name, email address, phone number, shipping address, payment information.
Transactional Information: Details of purchases, including course or resource information.
Technical Information: IP address, browser type, operating system, browsing activity, location data (if applicable), cookies, and usage data.
2. How We Use Your Data
We use the information we collect for various purposes, including:
Providing Services: To process your orders, manage your account, and deliver the courses and resources you’ve purchased.
Customer Support: To respond to your inquiries and provide customer support.
Improving Our Website: To analyze usage patterns and improve the user experience.
Marketing: To send promotional emails or newsletters (only if you have opted-in).
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Lawful Basis for Processing Personal Data
Under the GDPR, we must have a lawful basis to process your personal data. The lawful bases we rely on include:
Contractual Necessity: To fulfill the contract we have with you (e.g., processing orders, delivering courses).
Consent: If you have given us consent to send marketing communications or process certain types of data.
Legitimate Interests: For activities such as improving our website and services, provided those interests are not overridden by your privacy rights.
Legal Obligation: Where we are required to process data to comply with the law.
4. How We Share Your Data
We will not sell, rent, or otherwise share your personal data with third parties, except in the following situations:
Service Providers: We may share data with third-party service providers who assist in the operation of our business, such as payment processors, email providers, and hosting companies. These providers are contractually obligated to protect your personal data.
Legal Requirements: We may disclose your personal data to comply with legal obligations, such as to respond to a court order or subpoena.
Business Transfers: If HALFTIME is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
5. International Data Transfers
Your personal data may be transferred to and stored on servers located outside of your country of residence, including in countries that may not have the same level of data protection laws as your home country. If we transfer your data internationally, we will ensure appropriate safeguards are in place to protect your data, including the use of standard contractual clauses approved by the European Commission.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These technologies allow us to track user activity, customize content, and enhance website functionality.
Essential Cookies: Necessary for the functioning of the website.
Performance Cookies: To analyze website traffic and user behavior.
Targeting Cookies: To provide personalized advertising or content.
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect some functionality of the website.
7. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request the restriction of processing of your personal data under specific conditions.
Right to Data Portability: You can request that we transfer your data to another service provider.
Right to Object: You can object to the processing of your personal data for direct marketing purposes or on the basis of legitimate interests.
Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@inss.co.za.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymize your data.
9. Security of Your Data
We take reasonable precautions to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
10. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect or process personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Business Name: HALFTIME
Email: info@halftime.co.za
Address: South Africa